Legal notice

Last updated: November 1, 2026

Japan Specified Commercial Transactions Act Disclosure

Seller
合同会社福嶋圭次郎

Legal Business Name: FUKUSHIMA KEIJIRO LLC

Person responsible for operations
福嶋 圭次郎

Address
〒023-0102
岩手県奥州市水沢羽田町駅東1丁目80
エコーハイツA棟205号室
Japan

Telephone
090-7425-2981

Email
fukushimakeijiro@gmail.com

Statement Descriptor: 合同会社福嶋圭次郎 / ゴウドウカイシャフクシマケイジロウ / KGR Harmony Music G

Customer support
We accept email inquiries at any time and normally reply within 3 business days, excluding Saturdays, Sundays, public holidays and our business closures.

Prices
Prices are shown on each product page. Prices for delivery within Japan include Japanese consumption tax.

Shipping charges
Japan: JPY 600 per order. Orders of JPY 30,000 or more qualify for free shipping.
United States: USD 25 per order.
The applicable shipping charge is also shown at checkout.

Additional charges
International deliveries may be subject to customs duties, import taxes, customs clearance fees and other charges in the destination country or region. These charges are the customer's responsibility.

Dispatch and delivery
After the order and payment are confirmed, we normally dispatch orders within 7 business days. Where a product page states a separate lead time for a made-to-order item, special color or pre-order, that lead time takes precedence. Arrival times for international deliveries vary depending on the carrier and customs clearance.

Payment methods and timing
You may use credit cards and other payment methods shown at checkout. Payment is charged when your order is confirmed.

Accepted Payment Methods: American Express, Apple Pay, Google Pay, JCB, Mastercard, Shop Pay, Visa

Payment Period

  • American Express: Your card is authorized when you place your order. We charge it at checkout, before delivery.
  • Apple Pay: Payments made with a card follow the timing stated for the enabled card brands in this section.
  • Google Pay: Payments made with a card follow the timing stated for the enabled card brands in this section.
  • JCB: Your card is authorized when you place your order. We charge it at checkout, before delivery.
  • Mastercard: Your card is authorized when you place your order. We charge it at checkout, before delivery.
  • Shop Pay: The payment timing follows the payment method you select in Shop Pay, as described in this section.
  • Visa: Your card is authorized when you place your order. We charge it at checkout, before delivery.

Deadline for reporting a return or exchange
If an item has an initial defect, is damaged or is not the item you ordered, please contact us by email within 7 days of receiving it.

Returns, exchanges and refunds
For initial defects, damage in transit or an incorrect item sent by us, we accept a return or exchange at our expense. If a replacement is unavailable, we normally refund the original payment method after inspecting the returned item.

We do not accept returns or exchanges for a change of mind or other customer reasons.
Opened, assembled or modified effects pedal kits, special-color items and made-to-order items cannot be returned or exchanged, except in cases of initial defects or an incorrect item sent by us.

Return shipping costs
We pay return shipping costs for initial defects, damage or an incorrect item sent by us. For any other return that we individually approve, the customer pays return shipping costs.

Cancellations
As a general rule, we do not accept cancellations for a change of mind or other customer reasons after an order is confirmed.

Exchanges, Returns and Cancellations: Refund policy

Delivery Times: Shipping policy

Additional contact details are available in our contact information policy.